Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at TrustPoint Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at TrustPoint Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Professional Referrals

At TrustPoint Hospital, we are proud of the relationships that we have with other professionals and organizations in the Murfreesboro area, and we welcome the opportunity to work with any new medical and mental health professionals or organizations who have identified an individual or individuals who they feel would benefit from the treatment that TrustPoint has to offer.

Working With Referents

Many of the individuals who come for treatment at TrustPoint Hospital were once identified and treated by other professionals, which is why we are not only pleased to work with referents, but also value them as an integral part of our community.

Choosing the Best Care

As a leading provider of medical and mental health treatment, we understand the limitations that other healthcare professionals experience when they are caring for individuals with complex medical needs, psychiatric concerns, and other such issues. In many cases, these professionals require the assistance of more intensive treatment providers in order to help their patients access the higher levels of care they need to live healthier lives. Additionally, there are many times in which an individual seeks care for one concern and, in fact, needs another type of care that addresses a variety of treatment needs at the same time. For these reasons, we, at TrustPoint, have uniquely prepared ourselves to offer the support and services that other professionals need to ensure that their patients are receiving the most effective care possible.

Among the types of professionals and organizations who typically refer patients to TrustPoint Hospital, the following are among those that we have worked with, or are currently working with, to help as many as people as possible receive exemplary treatment at TrustPoint:

  • Assisted living homes
  • Counselors
  • Crisis response teams
  • Emergency departments
  • Hospital medical units
  • Nursing homes
  • Occupational therapists
  • Outpatient mental health centers
  • Physician offices
  • Psychiatrists
  • Social workers
  • Speech therapists

Your Client Matters to Us

Referents who contact TrustPoint will speak with our compassionate and expertly trained Access Intake Team. This team, which can inform referents of all the treatment options available to their patients, is available 24 hours per day, 7 days per week to provide information, begin the admissions process, and offer additional referrals if it appears as though the patient’s needs cannot be met by TrustPoint Hospital’s care. Referral sources who are interested in linking their patients to TrustPoint’s Physical Rehabilitation Unit can utilize our electronic referral system, which is staffed by TrustPoint’s personnel Monday through Friday, from 8:00 a.m. until 5:00 p.m. After the referral for this type of treatment is received, a face-to-face assessment will be scheduled with the prospective patient within 24 hours of being referred to our hospital.

If a referent’s patient is admitted to TrustPoint for care following the completion of our streamlined admissions process, we are happy to work with the referring professional in numerous ways. Once we have secured consent from the patient, we can involve referents in the following:

  • We can include referents in the treatment planning process by gathering pertinent information that can aid our staff in formulating thorough and effective treatment plans.
  • We can review the plan for treatment and discuss the methods of care utilized while the individual is in our care.
  • Referring professionals can be actively included in a patient’s care via the methods of care offered.
  • We are able to provide updates on the patient’s progress while he or she is participating in our programming.

Additionally, referents can be involved in the discharge planning process or informed of when the patient is nearing the point of discharge. Given the strong and important relationships that our patients have with their other treatment providers, we do not want to disrupt that relationship by referring to another individual who would provide a similar service once a patient has competed care at our hospital. Therefore, whether identified when making a referral or while an individual is receiving treatment, we will put forth the effort to make sure that a patient is ultimately returned to the care of his or her former care provider after completing services at TrustPoint Hospital.

At TrustPoint Hospital, we want to make sure that each of our patients receive the most appropriate and effective care possible. When fulfilling this mission means working with other professionals in a collaborative manner, we will do all that we can to work alongside of other treatment providers, keeping in mind that patients’ wellness is our top priority.

If you are a treatment provider who is either treating a patient or has come across an individual who would benefit from TrustPoint’s world class programming, do not hesitate to contact us at your convenience. We look forward to discussing our treatment options with you and helping you determine if our hospital is the perfect place for an individual in your care to heal in a lasting and meaningful way.

I was a patient at TrustPoint Hospital and while I was there I noticed that I spoke to medical professionals about my condition on a regular basis because they made themselves available to me regularly. The staff truly advocate for the improvement of your mental state by designing the care to fit your needs.

– a former resident
Marks of Quality Care
  • Alzheimer's Association
  • Better Business Bureau (BBB)
  • The Joint Commission (JCAHO) Gold Seal of Approval